Help Clients Get More from Their EAP Investment
Concern helps you bring employers a mental health benefit employees are more likely to find, trust, and use — giving you a stronger story to tell, fewer service headaches to manage, and more value to point to at renewal.
Connect With UsResults Your Clients Can See
Our model is built on strong engagement, responsive service, and clinical expertise. With Concern, you’re bringing clients a service designed to reduce barriers, build trust, and help more people connect with support when it matters — particularly in specialized, higher-pressure workplaces where standard EAPs often fall short.
We turn a benefit line item into a retention story.
Lower Cost Doesn’t Equal Better Value
Cost matters — but only if the benefit works. Low-priced EAPs often look appealing on paper, yet deliver low engagement and limited support. Concern provides the access, connection, and outcomes that actually make a difference for employees and organizations.
In the context of overall health benefits, it’s a modest investment with outsized value: healthier employees, stronger retention, and a benefit your clients can stand behind.
A Partnership Built Around Value
Concern gives agencies more than a strong EAP recommendation. We help you bring clients a high-touch, tech-forward wellbeing solution designed to increase engagement, support employees when it matters, and strengthen the organization as a whole. The result is a benefit clients can believe in, employees are more likely to use, and agencies can stand behind year after year.
Give Clients Support for Real-Life Challenges
Concern offers practical solutions to help with whatever keeps employees up at night — work stress, overwhelm, relationships, finances, legal worries, and more.
Make Access Easier for Every Employee
From digital and phone access and multiple counseling options to coaching, work-life, and relationship-building programs, Concern support is built to fit busy lives.
Bring Your Clients Specialized Support
Dedicated, trauma-trained panels and workforce-aligned support models for first responders, healthcare workers, and public-sector employees — environments where standard EAPs often fall short.
Retain Clients with Better Service
Dedicated account executives deliver white-glove service by proactively learning organizational needs and preferences, responding quickly to questions, and working to resolve issues before they become service headaches.
Ensure Members Connect with Care
Our Counselor Connect Access Team helps members find a counselor who best fits their needs and communication preferences, sets appointments, and ensures they feel supported throughout the whole process.
Deliver Support to the Whole Organization
From critical incident response and live expert-led webinars to management consultations and unlimited access to clinical managers, Concern helps organization leaders navigate conflict, cohesion, crisis, and change.
Hear It from the People We Support
Nearly 9 in 10 members reported a strong therapeutic relationship, saying their counselor genuinely cared about their wellbeing.
I want to let you know how much we appreciate you and your excellent team for the services you have provided to me, my HR team, and our employees. You have been so responsive to our requests and needs for EAP services, including post-traumatic incident counseling, mandatory EAP referrals, leadership training, and all our individual employees’ needs. All this in just the few months we have been with your EAP program. It is truly the best I have worked with in my 30+ years as a hospital HR Director. I look forward to working with you long into the future!
Benefits Consultant Toolkit
Simple, shareable materials that make it easier to communicate Concern’s value and simplify client conversations.
- Embeddable short-form expert videos
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Overview one-sheets for:
- General audience
- Healthcare
- First responder
- Conversation guide with value differentiator & related talking points
Quick Takes from Concern Experts
These short, practical videos bring Concern’s perspective to life, making it easier to explain key services and share helpful support with clients.
How can Concern help you support your clients?
Whether you’re exploring a fit, looking for materials or RFP content, or thinking through a specific client need, we’re here to help. Choose the contact option that works best for you in the form below, and we’ll be in touch shortly!
Explore Wellbeing Insights
Get a closer look at the practical, people-centered content Concern creates to keep wellbeing visible, approachable, and easy to share with employees and client partners.
Sample Our Wellbeing Library
Take an exclusive peek at selected articles and resources from our proprietary wellbeing library, including timely, employee-friendly content typically reserved for Concern clients and members.
Visit the Library
Read Concern’s Broker Signal
Useful insight in under a minute. High-impact monthly perspectives and provocative data points paired with practical takeaways to help you guide better client conversations.
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